Reference

Terms That Cover Your Account on kg8

These terms set out what you agree to when you open and use a kg8 account. They cover deposits through bKash, Nagad, or Rocket, how your account is managed, and what applies when you access games from supported regions in Bangladesh.

Account registration requiredbKash, Nagad, Rocket deposits coveredEligible regions onlyLocal law appliesAccount terms updated as needed
kg8 Terms That Cover Your Account on kg8
TERMS SUPPORT CONTACT

Reach Us About These Terms

If something in these terms is unclear or you have a question about how a specific condition applies to your account, our support team handles this directly. You can reach us through live chat, email, or the contact form on the site. When you write in, include your registered account details so we can find your record and give you a specific answer rather than a general one.

Live Chat Open the chat window from any page on kg8. Our team responds to terms and account questions through live chat during support hours.
Email Support Send your query to our support email address. Include your account username and the section of the terms you are asking about for a faster reply.
Contact Form Fill in the on-site contact form for non-urgent terms questions. We respond to form submissions within our standard support window.
HOW WE HANDLE YOUR ACCOUNT

Account Security and Fair Use Under These Terms

These terms are not just about what you can and cannot do — they also set out what we commit to on our side. Your account data is handled carefully. We do not share your payment details, bKash wallet number, or Nagad account information with third parties outside of what is needed to process your transactions. If you want to know what data we hold on your account, you can request a summary through our support team. Account closure requests are also handled via support — write in with your account details and the reason, and we will process it.

Data handling

Your personal and payment details — including linked bKash or Nagad wallets — are used only to operate your account and process transactions you initiate.

Account security

We use account verification steps including OTP confirmation to protect your login. If you receive an OTP you did not request, contact support straight away.

Data access requests

You can request a summary of the data we hold on your account at any time. Send the request through our support team with your account username.

Account closure

To close your account, contact support directly. We will confirm any pending withdrawal before the account is deactivated and your data handled per our retention policy.

Common Questions About These Terms

These are the questions we see most often about how our terms work. If yours is not here, contact support and we will give you a direct answer.

Yes. These terms cover all transactions on your account, including deposits and withdrawals made through bKash, Nagad, and Rocket. The wallet-matching rule applies to all three.

Using a wallet that is not registered to you is a breach of these terms. We may suspend your account and reverse the transaction pending verification of the account holder.

No. Each person may hold one account only. If we find duplicate accounts under the same identity, both may be suspended while we review the situation.

Contact our support team with your account username and a written request. We will prepare a summary of the account data we hold and send it to your registered contact.

Contact support immediately through live chat or email. We can lock the account right away and review recent login and transaction activity on your behalf.

We may update these terms from time to time. When we do, continued use of your account means you accept the changes. We recommend reviewing this page periodically for any updates.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.