Reference

What You Agree To When You Use kg8

Using kg8 means you accept the terms set out here. Access and eligibility depend on your local law and the regions where our services are available — if you are unsure whether online gaming is permitted where you are, check your local regulations before…

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredPolicy updates notified
kg8 What You Agree To When You Use kg8
POLICY CONTACT PATHS

How to Reach Us About Legal Queries

If you have a question about these terms, a dispute about your account, or a request to review your data, our support team handles it. Reach us through live chat, email, or the help form inside your account dashboard. For wallet-related disputes — particularly where a bKash, Nagad, or Rocket transfer did not reflect correctly — include your transaction reference number so we can trace it quickly.

Team online

Live Chat

Available directly inside your account. Start a chat session from the help icon and a support agent will pick it up.

Email Support

Send detailed legal or account queries to our support address listed in your account settings under Contact Us.

Account Help Form

For wallet disputes involving bKash, Nagad, or Rocket, use the in-account form and attach your transaction reference.

DATA AND ACCOUNT SECURITY

How We Handle Your Account Data

kg8 collects only what it needs to operate your account: your contact details, wallet identifiers for bKash, Nagad, or Rocket, and transaction records. We do not sell your data to third parties. Session data and cookies help us keep your login active and your preferences saved across devices — you can manage cookie preferences through your browser settings at any time. Account data is retained for as long as your account is active and for the period required by applicable regulations after closure. To request a copy of your data, correction of inaccurate details, or deletion where permitted by law, contact support through the channels above.

Cookie Policy

We use session and preference cookies. No tracking cookies are placed without your consent, and you can clear them through your browser at any time.

Data Retention

Your account data is kept while your account is open and for the legally required period after it closes. You can request details from support.

Wallet Security

Wallet identifiers — your bKash, Nagad, or Rocket number — are stored encrypted and matched only during transaction verification.

Data Requests

To access, correct, or request deletion of your personal data, contact our support team with your account details and the specific request.

Common Questions About Our Terms

You need to be of legal age in your jurisdiction and in a region where our services are available. Access depends on your local law — check before you register.

We notify you via the contact details on your account. If you continue using kg8 after the notice period, that counts as acceptance of the updated terms.

When you make your first deposit or withdrawal, we record the wallet number you use. Future transactions must come from or go to that same number for security.

Yes. Contact support through live chat or email and ask for a data access request. We will provide your account and transaction data within the timeframe local regulations require.

That section adjusts to meet the minimum requirement under local law. The remaining terms stay in effect and continue to govern your account as written.

Contact support to request account closure. Your data is retained for the legally required period after closure, then removed in line with our data retention policy.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.